General conditions of sale and use The General Conditions of sale are intended to define the conditions in which sales are carried out.
Article 1 - purpose The General conditions of sale described below define the conditions applicable to any purchase made on the site www.gemstonesbylm.com (hereinafter referred to as the "seller") and his client (hereinafter "buyer"). Any order placed on the site www.gemstonesbylm.com means the buyer full accession to these general terms of sale. The seller reserves the right to change its terms of sale at any time, and in this case, report on its site. The applicable conditions will be those in force on the date of the order by the buyer.
Article 2 - prices Prices of the products sold are those in effect the day of ordering. They are denominated in Euros and all taxes. Prices shown on the site www.gemstonesbylm.com don't include the shipping, they are charged in supplement of the price of the items purchased. Shipping charges will be shown before the registration of the order by the buyer. However all customs duties or other local taxes that may be payable to abroad, are the sole responsibility of the purchaser and under its responsibility. The seller agrees the right to change its prices at any time. However, he agrees to invoice the goods ordered at the prices indicated during the registration of the order.
Article 3 - Order taking All orders are carried out on the site www.gemstonesbylm.com by following the instructions provided on the site for this purpose. The information given by the purchaser, when ordering commits it. In case of an error in the address of the recipient, the seller cannot be held responsible for the impossibility in which it could be to deliver the product. Orders are final when they have been confirmed by the regulation of the buyer. After validation of your order, the By L.M. team will send you an e-mail order confirmation containing the entirety of your order (nature of the products ordered, quantity and price).
Article 4 - Payment terms the settlement of orders is done by: -Credit card through the secure payment PRESTASHOP system. -PAYPAL following the registration of the order, the buyer must pay the full amount of the order, which will be sent to reception of the regulation and its validation by the Bank. The seller reserves the right to cancel any order from a buyer with whom there is a previous dispute.
Article 5 - Availability These products and services are offered within the limits of available stocks. Each product is accompanied by a detailed description also available in the "benefit of stones" tab in PDF format. In case of unavailability of product after placing the order, the buyer will be informed by email of the delivery of a partial order or the cancellation of his order. If the debit has already occurred at the time of the information given on the unavailability of the product, a request for reimbursement of the amounts incurred is made, an email is then sent to the buyer on this subject.
Article 6 - Delivery The delivery is made to the place indicated by the buyer when he buys on the website www.gemstonesbylm.com and is not responsible for an error in the address of the buyer and cannot return the goods. The delivery time indicated during the registration of the order is given for information only and is not guaranteed. Consequently, any reasonable delay in the delivery of the products will not be able to give rise to the benefit of the purchaser with the allocation of damages or the cancellation of the order. In the case of missing or damaged goods, the buyer must make all the necessary reservations to By L.M. upon receipt of said goods. These reservations must also be sent in writing within five days of delivery by email to email@example.com
Article 7 - Customer Service By L.M. Customer Service is at your disposal for any information 7/7 days by Email to firstname.lastname@example.org
Article 8 - Responsibilities The seller's liability cannot be implemented if the non-performance or delay in the performance of one of its obligations described in these general conditions of sale arises from a case of force majeure. As such, force majeure means any external event, unforeseeable and irresistible within the meaning of Article 1148 of the Civil Code. The seller's liability cannot also be implemented in the case of disruption, theft, total or partial strike, and postal services.
Article 9 - Right of withdrawal and return of products In accordance with Article L.121-20 of the Consumer Code, for any distance selling operation, the buyer has a period of seven (open) days from the delivery of his order to return the product to the seller for exchange only, without penalties except for the return costs which remains the responsibility of the buyer. To request a return, please let us know by email at email@example.com However and in order that a return is possible, it will be necessary that the item (s) purchased by the customer is in perfect condition, in their original packaging delivered at the time of its reception and must not present any scratches, stains, cuts or other defects that the website www.gemstonesbylm.com did not report. To know that all our creations, are carefully checked before sending the order.
Article 10 - Protection of personal data The information and personal data concerning the buyer are necessary for the processing of orders and commercial relations. In compliance with the Data Protection Act and pursuant to Article 27 of Law 78-17 of 6 January 1978, By LM undertakes not to disseminate this information to a third party or any commercial entity. .
Article 11 - Intellectual property All articles on www.gemstonesbylm.com are and remain the exclusive intellectual property of By L.M. All the models presented in this site are protected by the law on the intellectual property (articles L111-1 and following ones of the codes of the intellectual property). No reproduction, even partial, other than those envisaged in the article L122-5 of the code of the intellectual property cannot be made of this site without the express and written authorization of By L.M. Any unauthorized use of the Site www.gemstonesbylm.com and its content (photography, publishing,) constitutes infringement and is punishable by the provisions of the Code of Intellectual Property.
Article 12 - Gift Card The By L.M gift card is valid for 12 months from its activation date (day of purchase) on all products sold (including sales or promotions). To use the By L.M. gift card on the www.gemstones-by-lm.com website, simply fill in the number indicated with the gift card when ordering. In case the value of the card does not fully cover the amount of purchases, it is possible to pay the online supplement by another means of payment offered on the site www.gemstones-by-lm.com. It will be sent by mail to the address of your choice.
Article 13 - Unsubscribe We use the email address you provide to send you information and updates about your order, company news on an occasional basis, information on related products, and so on. If at any time you wish to unsubscribe and no longer receive emails, detailed unsubscribe instructions are included at the bottom of each email. © 2019 By L.M.